Logging In

Accessing and using Landlord Access begins when you receive a registration letter from the housing authority. Registration letters contain a Web address for the Landlord Access program, as well as a registration key which allows you to verify your identity and activate your account within the program.

Type the Web address from the registration letter into your Web browser and press the ENTER key on your keyboard. The Landlord Access Log In page opens.

Click the Register link located on the left-hand side of the page. The Register page appears.

All fields on this screen are required, so enter all necessary information and then click the Register button. Your information is then sent to the housing authority, your account is now activated, and you will be directed back to the Log In page.
Enter the user name and password you previously created for yourself and click the Login button. The Landlord Access Home page displays and you can now begin using the Landlord Access program!

Tip: Forgotten your user name or password? Don't worry, Landlord Access can get you a new one! Click the Login Help link located on the left-hand side of the Log In page. The Forgotten User Name and Password page opens. Enter your email address and click the Get Question button. Your password will reset and an e-mail will be sent to you with your user name and a new, temporary password. When you log in using your temporary password, you will then be prompted immediately to set a new, permanent password.